Shipping Policy

Westoreo ships coffee machines, grinders, accessories and care products to customers in the United States.

1. Shipping Coverage

We ship to addresses within the 50 U.S. states. We do not currently ship internationally, to P.O. boxes for large appliances, or to APO/FPO addresses.

2. Shipping Cost

Standard shipping is free on all orders within the United States. The final shipping cost, if any, is always shown at checkout before you pay.

3. Processing Time

Orders are processed within 1–3 business days after payment is confirmed (Monday–Friday, excluding U.S. federal holidays).

4. Delivery Time

After processing, standard delivery takes approximately 7–14 business days. Total time from order to delivery is usually 8–17 business days.

Some items may ship in separate packages from different warehouses. Delivery times are estimates and may vary due to carrier operations, weather, holidays or other circumstances outside our control.

5. Order Tracking

Once your order ships, you will receive an email with your tracking number. For any question about your order, email Contact@westoreo.shop with your order number.

6. Address Changes

Please make sure your shipping address is correct. Contact us as soon as possible if you need a change; we can update the address only before the order ships.

7. Delayed, Lost or Damaged Packages

If your package has not arrived within the estimated time, or arrives damaged, contact us with your order number (and photos for damage). We will work with the carrier and, where appropriate, send a replacement or issue a refund.

Contact Us

Westoreo
1807 Commerce St
Dallas, TX 75201
United States

Phone: +1 561-575-2277
Email: Contact@westoreo.shop
Website: Westoreo.shop