Privacy policy

Privacy Policy

At Westoreo, we respect your privacy. This Privacy Policy explains how we collect, use, share and protect your information when you visit or make a purchase from Westoreo.shop.

1. Information We Collect

  • Contact and order information: name, email address, phone number, billing and shipping address, and the products you order.
  • Payment information: payments are processed securely by our payment providers. We do not store full card numbers or security codes.
  • Technical information: IP address, browser and device type, and how you use our website.
  • Messages: information you send us when you contact customer support.

2. How We Use Your Information

  • To process, ship and deliver your orders, and send order and tracking updates.
  • To handle returns, refunds and customer support requests.
  • To prevent fraud and keep our website secure.
  • To improve our website and products.
  • To send marketing emails, only where permitted by law. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell or rent your personal information. We share only what is needed with service providers who help us run the store, such as our e-commerce platform (Shopify), payment processors, suppliers and shipping carriers that fulfill your order, and analytics and advertising services. We may also disclose information when required by law.

4. Cookies

We use cookies to keep the website working, remember your cart, understand traffic and support advertising. You can manage cookies in your browser settings; some features may not work if cookies are disabled.

5. Data Retention

We keep personal information only as long as needed for orders, support, legal and accounting obligations, then delete or anonymize it.

6. Your Rights

Depending on where you live (for example California or Texas), you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising. To make a request, email Contact@westoreo.shop. We may need to verify your identity.

7. Children

Our website is not directed to children under 13, and we do not knowingly collect their information.

8. Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.

9. Changes

We may update this policy from time to time. Changes are posted on this page.

Contact Us

Westoreo
1807 Commerce St
Dallas, TX 75201
United States

Phone: +1 561-575-2277
Email: Contact@westoreo.shop
Website: Westoreo.shop